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Free technical support is available
for the first fifteen (15) days after the product
has been registered. On-going support is available
at a cost of $99 for an annual support contract.
Included in the support program is phone support
during core hours of operation (8:00 AM - 8:00
PM CST), 24/7 website support is for the latest
technical support documentation, FAQ's and self-help.
An e-mail support address is also available for
less urgent needs. Also included are free software
upgrades during the contract term and a $75 replacement
fee for your Darkroom Protection Key*. |
